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Orders are usually shipped within one business day. Orders placed on the weekend will ship on Monday. The only exceptions to this would be if we are out of stock on an item. If this happens (and it's very rare) we will contact you to see if you would like to wait or get a replacement.
ORDERS:
We ship via UPS or USPS depending on the order size, and location it is being shipped to. We try very hard to get your order to you as fast as possible. It's even possible to get it next day, but even if you are across the country we can usually get the order to you within just a few days.
Our shipping costs are calculated in a way that you will pay the least amount possible for the size of your order. We NEVER make money on shipping, and usually it costs us more than we are charging.
RETURNS:
We will replace any defective candle, or any candle that was damaged in transit free of charge. We will usually ask you to keep it in the box and we will issue a call tag to get the candle back.
Once received a new one will be immediately shipped out to you. If you are unhappy with a scent, but there is nothing wrong with the candle we will replace it for you, but you will be responsible for shipping the unused portion of the candle back to us. Once received we will issue a replacement and pay the shipping to get it back to you.