Shipping & Returns

Returns
If we have made a mistake or an item is defective and you wish to return it, email us or call 877-726-6353. You must have a RMA number (return material authorization) before sending any item back to us. (RMA #'s are good for 10 days from issuance.) Please furnish the packing slip, invoice number and date. Returns that are not due to our error will be refused.

All returns must be shipped back in original packaging. We suggest using UPS or other traceable methods of insured shipping for your protection. You must inform us about defects, shortages, and exceptions within 5 days of receipt of order or order is considered complete. There are no returns after 30 days. Original shipping and handling fees, as well as return shipping charges, are non-refundable. Orders shipped without a RMA number will be refused and shipped back to you.

If you have any questions reguarding returns, please contact us immediately for proper instruction. Failure to adhere to these rules may delay your refund.